LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers
As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.
From Tracks to Train-ing: The LNER Host Inspiring Others to Stay Fighting Fit
From delivering first class service to fitness classes for firefighters, LNER Customer Experience Leader, Jackie Gordine, is fully onboard when it comes to health and wellbeing.
LNER partners with Beryl for Leeds e-bike scheme
Beryl Bikes and Leeds City Council have launched a new partnership with LNER (London North Eastern Railway) for the Leeds e-bike scheme. The collaboration marks a major sustainable travel initiative for the region, linking rail and cycling for seamless, eco-friendly journeys. As part of the agreement, the entire Leeds e-bike scheme will be rebranded as LNER Beryl Bikes.
Women's Health Ambassador Praises LNER Period Product Initiative
Professor Dame Lesley Regan, Women’s Health Ambassador for England, has hailed an innovative period product initiative introduced by LNER as “groundbreaking”.
LNER Media Update - Data Information
We have been made aware of unauthorised access to files managed by a third-party supplier, which involves customer contact details and some information about previous journeys.
Latest news

LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers
As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.

From Tracks to Train-ing: The LNER Host Inspiring Others to Stay Fighting Fit
From delivering first class service to fitness classes for firefighters, LNER Customer Experience Leader, Jackie Gordine, is fully onboard when it comes to health and wellbeing.

Durham Cathedral to Host Special Choral Evensong Celebrating 200 Years of the Railway
A special Choral Evensong to celebrate the 200th anniversary of the railway will be held at Durham Cathedral on Thursday, 2 October at 5.30pm.

Filming and photography
Click here for more information about filming and photography onboard LNER trains or at our stations.

Contact us
Get in touch with our media team here.

Visit our website
Visit LNER.co.uk to book train tickets and for the latest travel information.