Latest News

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LNER launches WhatsApp channel to support customers, LNER

LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers

As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.

Locomotion No 1 pulling into Darlington Station  alongside LNER Azuma 'Darlington'

LNER Welcomes Railway Icon To Darlington As Part Of Bicentenary Celebrations

In the early hours of Sunday 28 September 2025, LNER proudly welcomed the world-famous replica of Locomotion No. 1 into Darlington station as part of celebrations to mark the two hundredth anniversary of the modern passenger railway. 

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

Customers with Beryl Bikes at Leeds Station

LNER partners with Beryl for Leeds e-bike scheme

Beryl Bikes and Leeds City Council have launched a new partnership with LNER (London North Eastern Railway) for the Leeds e-bike scheme. The collaboration marks a major sustainable travel initiative for the region, linking rail and cycling for seamless, eco-friendly journeys. As part of the agreement, the entire Leeds e-bike scheme will be rebranded as LNER Beryl Bikes.

Glen Sanderson, Leader of Northumberland County Council and Mark Bridgeman, local farmer and landowner near new phone mast

Scenic Stretch of East Coast Main Line Receives Mobile Connectivity Boost

LNER customers travelling along a picturesque 45-mile stretch of the East Coast Main Line in Northumberland can now enjoy not only stunning views, but also significantly improved mobile phone and Wi-Fi connectivity.

The LNER Package for a Friend team winning the Customer Service Excellence Award at the National Rail Awards.

Women's Health Ambassador Praises LNER Period Product Initiative

Professor Dame Lesley Regan, Women’s Health Ambassador for England, has hailed an innovative period product initiative introduced by LNER as “groundbreaking”. 

LNER Autumn Menu Group Shot

New Season, New Menu – a Fresh First Class Food offering from LNER

Steak, smoked salmon and Spanish chicken are on the menu as LNER unveils a new First Class offering for Autumn. 

LNER logo - white background 16x9

LNER Media Update - Data Information

We have been made aware of unauthorised access to files managed by a third-party supplier, which involves customer contact details and some information about previous journeys.

An LNER Azuma passes along the East Coast Main Line, LNER

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys, and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.  

An LNER Azuma passes along the East Coast Main Line, LNER cropped

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys, and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.  

Colleagues from LNER volunteer at Yorkshire Wildlife Trust, LNER

Swapping Numbers for Nature - LNER and Network Rail Colleagues Support Yorkshire Wildlife Trust

A team of willing volunteers from the LNER and Network Rail finance teams recently traded spreadsheets for spades at a Yorkshire Wildlife Trust nature reserve in South Yorkshire.