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STATEMENT FROM LNER MANAGING DIRECTOR DAVID HORNE

Sunday 2nd November - 17:50

We are concerned for everyone affected by the incident that occurred on the 1825 service from Doncaster to London King’s Cross on Saturday evening (1 November.)

Following our initial media statement on Wednesday 10 September 2025, please see an update below.

LNER and Network Rail have announced the appointment of Gunnar Lindahl as Joint Operations Director – East Coast and LNER, a newly created role that marks a significant step forward in the integration of track and train across the East Coast route.

As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.

In the early hours of Sunday 28 September 2025, LNER proudly welcomed the world-famous replica of Locomotion No. 1 into Darlington station as part of celebrations to mark the two hundredth anniversary of the modern passenger railway. 

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

Beryl Bikes and Leeds City Council have launched a new partnership with LNER (London North Eastern Railway) for the Leeds e-bike scheme. The collaboration marks a major sustainable travel initiative for the region, linking rail and cycling for seamless, eco-friendly journeys. As part of the agreement, the entire Leeds e-bike scheme will be rebranded as LNER Beryl Bikes.

LNER customers travelling along a picturesque 45-mile stretch of the East Coast Main Line in Northumberland can now enjoy not only stunning views, but also significantly improved mobile phone and Wi-Fi connectivity.

Professor Dame Lesley Regan, Women’s Health Ambassador for England, has hailed an innovative period product initiative introduced by LNER as “groundbreaking”. 

Steak, smoked salmon and Spanish chicken are on the menu as LNER unveils a new First Class offering for Autumn.