Latest News

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LNER launches WhatsApp channel to support customers, LNER

LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers

As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.

LNER Host Jackie Gordine

From Tracks to Train-ing: The LNER Host Inspiring Others to Stay Fighting Fit

From delivering first class service to fitness classes for firefighters, LNER Customer Experience Leader, Jackie Gordine, is fully onboard when it comes to health and wellbeing. 

LNER Azuma Durham

Durham Cathedral to Host Special Choral Evensong Celebrating 200 Years of the Railway

A special Choral Evensong to celebrate the 200th anniversary of the railway will be held at Durham Cathedral on Thursday, 2 October at 5.30pm.

Locomotion No 1 pulling into Darlington Station  alongside LNER Azuma 'Darlington'

LNER Welcomes Railway Icon To Darlington As Part Of Bicentenary Celebrations

In the early hours of Sunday 28 September 2025, LNER proudly welcomed the world-famous replica of Locomotion No. 1 into Darlington station as part of celebrations to mark the two hundredth anniversary of the modern passenger railway. 

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

Glen Sanderson, Leader of Northumberland County Council and Mark Bridgeman, local farmer and landowner near new phone mast

Scenic Stretch of East Coast Main Line Receives Mobile Connectivity Boost

LNER customers travelling along a picturesque 45-mile stretch of the East Coast Main Line in Northumberland can now enjoy not only stunning views, but also significantly improved mobile phone and Wi-Fi connectivity.

The LNER Package for a Friend team winning the Customer Service Excellence Award at the National Rail Awards.

Women's Health Ambassador Praises LNER Period Product Initiative

Professor Dame Lesley Regan, Women’s Health Ambassador for England, has hailed an innovative period product initiative introduced by LNER as “groundbreaking”. 

LNER Autumn Menu Group Shot

New Season, New Menu – a Fresh First Class Food offering from LNER

Steak, smoked salmon and Spanish chicken are on the menu as LNER unveils a new First Class offering for Autumn. 

LNER logo - white background 16x9

LNER Media Update - Data Information

We have been made aware of unauthorised access to files managed by a third-party supplier, which involves customer contact details and some information about previous journeys.

An LNER Azuma passes along the East Coast Main Line, LNER

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys, and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.  

An LNER Azuma, a new dawn at Newcastle station (2), LNER

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.