Latest News

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LNER Data Information Update

Following our initial media statement on Wednesday 10 September 2025, please see an update below.

Gunnar Lindahl headshot reszied

New Joint Operations Director Announced for LNER and Network Rail East Coast

LNER and Network Rail have announced the appointment of Gunnar Lindahl as Joint Operations Director – East Coast and LNER, a newly created role that marks a significant step forward in the integration of track and train across the East Coast route.

Linlithgow String Orchestra besides an LNER Azuma at Edinburgh Waverley station.

Full Strings Ahead: LNER and Linlithgow String Orchestra Hit the Right Note for Railway 200

LNER has been announced as sponsor of the world premiere of a new music composition celebrating 200 years of the modern railway called ‘Engine Shed’.

LNER launches WhatsApp channel to support customers, LNER

LNER Launches WhatsApp Channel Broadcasting Travel Updates and Service Information for Customers

As part of LNER’s ongoing commitment to keeping customers informed about their rail journey, the train operator has launched a WhatsApp Channel to broadcast service updates, travel information, and advice during planned and unplanned disruptions.

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

LNER Azuma on a wintry route

Christmas Comes Early: 1.6 Million LNER Tickets Released For Transformational New Timetable

More than 1.6 million tickets and more services will be available for LNER customers travelling from mid-December and over Christmas, as tickets go on sale for the biggest timetable change in over a decade. 

Glen Sanderson, Leader of Northumberland County Council and Mark Bridgeman, local farmer and landowner near new phone mast

Scenic Stretch of East Coast Main Line Receives Mobile Connectivity Boost

LNER customers travelling along a picturesque 45-mile stretch of the East Coast Main Line in Northumberland can now enjoy not only stunning views, but also significantly improved mobile phone and Wi-Fi connectivity.

The LNER Package for a Friend team winning the Customer Service Excellence Award at the National Rail Awards.

Women's Health Ambassador Praises LNER Period Product Initiative

Professor Dame Lesley Regan, Women’s Health Ambassador for England, has hailed an innovative period product initiative introduced by LNER as “groundbreaking”. 

LNER Autumn Menu Group Shot

New Season, New Menu – a Fresh First Class Food offering from LNER

Steak, smoked salmon and Spanish chicken are on the menu as LNER unveils a new First Class offering for Autumn. 

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LNER Media Update - Data Information

We have been made aware of unauthorised access to files managed by a third-party supplier, which involves customer contact details and some information about previous journeys.

An LNER Azuma passes along the East Coast Main Line, LNER

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys, and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.  

An LNER Azuma at Edinburgh Waverley station, LNER

Times are Changing on the East Coast as LNER Gears Up for Timetable Transformation

More trains, more seats, quicker journeys, and even more great value fares are planned for customers from this December (2025) following the confirmation of a major new industry timetable for the East Coast Main Line.